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Delivery Information

Flowers and Petals are here for a purpose! We understand that you require flowers that look gorgeous and smell fantastic. The reason we are here is to provide you flowers that are long lasting and fresh. Our florists deliver them to your dear ones wherever you want and whenever you want them to be delivered. You can add a special touch to your order by adding a gift from our selection.

The flower orders are arranged by hand with a lot of love and utmost care by our creative and efficient florists. The local florists deliver these fresh flowers to the recipient’s home, hospital or office. The florists are responsible and they make sure that they deliver top quality flowers which are fresh and fragrant. We have a selection of lovely flowers to choose from in our portal. In case the florist is not available to deliver the flower to your dear ones, they will arrange for courier service.

We have certain terms and conditions that you need to follow. We try our best to deliver the flowers on the same day. However, you need to put in a small effort as well which is to place the order well in time!

For Same Day Delivery from Monday to Friday -

You should place the order before 2 PM for same day delivery. In case the order is received after 2 PM, it will be delivered the next day. For flower deliveries at residences, the time is between 9 AM and 7 PM. The flowers are delivered to work addresses between 9 AM and 5 PM.

However, you need not worry on a special day like Valentine’s or Christmas because the delivery time gets extended on such days. Our florists make your special day even more special by delivering the freshest and most beautiful flowers.

Whilst Flowers & Petals offers customers the opportunity to nominate a preferred time of delivery (i.e. AM, PM or ASAP) it is not possible to guarantee that these times will be achieved. Flowers & Petals uses a network of local florists around Australia to deliver flowers so customers receive the freshest flowers available. Consequently, there are often local reasons why an order cannot be delivered within your preferred time frame (for example, courier delivery times).

Flowers and Petals gives you the liberty to choose the time for delivery such as AM, PM or you can also choose ASAP. However, we do not guarantee it for various reasons. Flowers and Petals use a network of efficient florists around Australia to deliver fresh flowers to customers. There can be many reasons for following day delivery. The delivery area may be far off or remote.

In case the fresh flowers are for an event such as a marriage, business function or funeral, the florists make sure that they deliver the best. However, Flowers and Petals suggest you to give an alternative address in case it gets too late for the event. We do not want it to be awkward if the wedding is over and we reach an hour later and hand it to the wrong person!

Same Day Delivery for Saturday –

It is weekend time and we have a time slot on Saturday! You should place the order before 10 AM in order to get same day delivery. If we receive the order after 10 AM, we will be able to send it the next day. Timing is very important here! It will be delivered on a business day.

For flower deliveries at residences, the time is between 9 AM and 3 PM. The flowers are delivered to work addresses between 9 AM and 5 PM. The delivery time gets extended in case of special occasions like Valentine’s Day, Christmas or Mother’s Day.

There are certain locations which are remote and we cannot guarantee for same day delivery in such cases. We shall contact you to discuss the alternative options for delivery. We will fix it for you! Some deliveries need to be collected by the recipient or the customer. If this is the case, the florist will contact the recipient or if you do not want the recipient to be contacted, we will not ruin the surprise and we shall contact you instead. We suggest you to leave your contact details with us!

Flowers and Petals gives you the liberty to choose the time for delivery such as AM, PM or you can also choose ASAP. However, we do not guarantee it for various reasons. Flowers and Petals use a network of efficient florists around Australia to deliver fresh flowers to customers. There can be many reasons for following day delivery. The delivery area may be far off or remote.

In case the fresh flowers are for an event such as a marriage, business function or funeral, the florists make sure that they deliver the best. However, Flowers and Petals suggest you to give an alternative address in case it gets too late for the event. This is for emergency cases! Our florists always make sure to deliver the flowers at the right time.

For Public Holidays and Sundays –

We cannot make deliveries on public holidays and Sundays. There are certain cut off times but they might be different for special days like Valentine’s Day or Christmas. If you place an order on a public holiday or a Sunday, we will deliver it the next day.

Where do we deliver?

We add a local service fee to each order for every address. We cannot guarantee to deliver fresh flowers to cemeteries and rural addresses. Take note that we do not deliver to LOCKED BAG or PO box addresses.

There are some areas where we cannot deliver! Which are those areas? Read on to find out!

  • Apollo Bay, VIC
  • Bracknell, TAS
  • Carnarvon, WA
  • Ceduna, SA
  • Clandulla, NSW
  • Clermont, QLD
  • Clunes, VIC
  • Cooktown, QLD
  • Cooper Pedy, SA
  • Coronet Bay, VIC
  • Croftby, QLD
  • Cue, WA
  • Dungowan, NSW
  • Dysart, QLD
  • Eaglehawk Neck, TAS
  • Exmouth, WA
  • Foster, VIC
  • Gunning, NSW
  • Jericho, QLD
  • Kalgoorlie, WA
  • Katherine, NT
  • Kununurra, WA
  • Maryborough, VIC
  • Middlemount, QLD
  • Narrogin, WA
  • Newman, WA
  • North Arm, NT
  • Omeo, VIC
  • Oodnadatta, SA
  • Parraweena, NSW
  • Paterson, NSW
  • Pennyroyal, VIC
  • Port Hedland, WA
  • Rutherglen, VIC
  • South Hedland, WA
  • Swifts Creek, VIC
  • Tablelands, QLD
  • Tennant Creek, NT
  • Texas, QLD
  • Tom Price, WA
  • Trundle, NSW
  • Weipa, QLD
  • Williams, WA
  • York, WA

Flowers and Petals are unable to deliver to the territorial islands of Australia including Herron Island, Fraser Island, Thursday Island, Stradbroke Island and Horn Island.

We do not assure delivery to the following events:

  • Funerals
  • Wedding
  • Parties
  • Business Functions

We do not assure delivery to the following venues or places -

  • Hospitals – Read FAQ page for more details
  • Army, Airforce and Naval Bases
  • Ships
  • Jails or Lock up
  • Secure or High Security Buildings
  • Hotels
  • Mines

We hope this was helpful for you! Our aim is to provide you the best flowers and gifts for your loved ones. We always strive hard to achieve our targets and do same day delivery. We are one of the most trusted flower delivery services and our customers are our topmost priority. If you have any trouble with the service, you can contact us or read our FAQS to get answers to your questions. Flowers and Petals are meant FOR YOU and we will do our best to provide you with the freshest and the most exquisite flowers in Australia.